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Better Quality. Faster Development

unofactory's highly-vetted network, on-site quality engineers, and digital platform delivers dependable quality to keep your projects on track.

ISO 9001:2015
CERTIFICATE

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On-site unofactory Supplier
Quality Engineers

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97% of parts
shipped on time

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95.4% perfect orders

*Perfect orders are defined as being delivered on-time and in-full

Dependable Quality to Unblock Innovation

Learn about how unofactory ensures the highest quality standards.

Production-Grade Quality Inspection Capabilities

unofactory offers a wide range of quality inspection services with state-of-the-art equipment
provided by our facilities and partner ecosystem.

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XRF material verification gun

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A wide range of gauges
(telescoping, bore, height,
surface roughness, feeler,
thread, pin)

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Precision scales

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Coordinate measuring
machines (CMM)

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Testing devices for stress,
impact, hardness, mold flow
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Gauge blocks and pins

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3D scanners

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Profile projectors

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Array of micrometers
and calipers

In-Depth Inspection Reports for Every Part

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Quality Certifications

unofactory's quality management system is ISO 9001:2015 certified. We also have manufacturing partners in our ecosystem with the following certifications:

AS9100D

ISO 9001:2015

Unofactory offers certifications for your orders including:

Material Certifications

Certificates of Conformity

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Frequently Asked Questions

How does unofactory ensure quality with a distributed network of manufacturing partners?

  • unofactory ensures parts meet our high quality standards through the following actions:
  • 1. Initial evaluation of manufacturing partners’ capabilities during the onboarding process
  • 2. Manufacturing partner training according to unofactory’s quality management system and inspection protocols, and clearly specified control requirements that all partners must implement
  • 3. Clear communication of customer requirements to unofactory manufacturing partners
  • 4. Continual evaluation of the performance of manufacturing partners, including regular feedback to drive continual improvement
  • 5. Periodic on-site verification of manufacturing partner controls

How does unofactory select manufacturing partners for its global network?

unofactory has a documented manufacturing partner (MP) selection process that is a core competency and differentiates unofactory from its competitors.

Potential MPs can either apply to unofactory for selection or unofactory can approach potential MPs to determine if they are interested in becoming part of the network. The onboarding process starts with a basic questionnaire and then increasing rigor is applied through commercial and quality audits and the production of a complex, tight tolerance test piece. On successful completion of the test piece, the MP is conditionally qualified, although their output is scrutinized as they are ramped-up. All MP performance is tracked and reported on a weekly scorecard. The scorecard positions the MP at a ‘level’ which determines how much work they get offered as an incentive. Other controls ensure that work is offered to the most suitable MPs.

unofactory’s quality assessment includes a review of how MPs utilize control plans, including the appropriate use of SPC and other statistical controls. Additionally, unofactory assesses how MPs deal with planned and unplanned changes and special cause events. unofactory also has a requirement for its MPs to control their externally provided processes, including flowing down the requirements from unofactory as necessary.

How does unofactory ensure the clear transfer of customer requirements to manufacturing partners?

unofactory provides manufacturing partners with a clear, standardized data package that includes customer-provided 3D models and 2D drawings and unofactory inspection sheets.

How does unofactory verify that parts meet the established specifications?

unofactory has four main methods to verify that parts meet customer requirements:

  • 1. Remote inspection of part photographs and analysis of inspection measurements
  • 2. Parts are shipped by the manufacturing partner to unofactory’s QC lab for inspection, which includes dimensional measurement, XRF material analysis, and cosmetic inspection
  • 3. unofactory supplier quality engineers complete a source inspection at the manufacturing partner’s facility
  • 4. 3rd party measurement service providers can be used to provide independent dimensional measurements or other non-destructive testing

What actions does unofactory take if a manufacturing error occurs?

unofactory takes full responsibility for the quality of parts manufactured in our ecosystem. When a nonconformance is reported by unofactory’s Quality Control team, or by a unofactory customer, email alerts are sent to manufacturing partners in order to resolve the issue and also identify the root cause of the issue to inform the required improvement action reports.

When errors occur and the manufacturing partner submits root causes and improvement actions, we specifically look for the role the control plan plays in both the root cause of the issue and also in the solution to prevent this from recurring.

How does unofactory inspect parts for quality control?

All parts manufactured with unofactory undergo inspections by our manufacturing partners, which are then verified by unofactory either in-person or remotely. Our standard inspections verify critical dimensions using hand tools and cosmetic requirements and we can also perform advanced inspections using CMM or laser scanner technologies as well as first article inspections or other customer inspection plans such as PPAP upon request.

How will I be able to see the quality inspections performed on my parts?

After inspections are completed, all quality documentation is uploaded to the unofactory platform for customers to easily access at any time through the “Orders” tab of their account. Customers can also view photos of their parts taken at inspection in real-time.

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